Case File

The Case of the Stalled Pilot

An internal AI pilot looked clever in demos, yet every week it ran it created more questions than confidence.

Baker Street 19 September 2025 Pilot Rescue
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What landed on our desk

Context: The team had already spent time and budget. Stakeholders were restless, the scope had drifted, and nobody could clearly state which part of the pilot was meant to survive into production.

The real problem: Left alone, the pilot would become one more expensive proof point that 'AI is interesting but not ready.' The real problem was not model quality alone. It was muddled scope, weak acceptance criteria, and too many moving parts for one workflow to earn trust.

How we worked the case

What changed once the facts were in

Which package fit the case

4-8 weeks

AI Workflow Build Sprint

A meaningful project-fee sprint for building one AI-assisted workflow with reusable connectors, evaluation checks, operator controls, and handover into the client's operating memory.

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Monthly, after deployment

Operating-Memory Retainer

A workflow-tied retainer for clients or partners with a deployed AI system that needs evaluation, changes, provider/model swaps, governance updates, and new workflow expansion.

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If a pilot is technically alive but commercially dying, rescope around one credible workflow and make the operating controls visible fast.

Share the workstream, pressure point, and timeline. We will come back with a scoped recommendation within one business day.