Paid Workflow Triage
A small paid diagnostic for teams and partners that need evidence before committing to an AI workflow build, operating-memory programme, or larger delivery sprint.
View packageThe Brief
What landed on our desk
Context: The founder had demand, a small team, and a workflow full of repeatable legal admin. What they did not have was spare fee-earner time to police prompts, review every output from scratch, or build a brittle internal tool that would collapse under real client pressure.
The real problem: The brief was not 'add AI to legal work.' It was to identify one defensible workflow, keep qualified humans in control, and make the system useful enough that busy lawyers would actually use it.
Lines of Inquiry
How we worked the case
- We traced the matter journey from intake to first draft and isolated the moments where expensive legal attention was being wasted on repeatable sorting, retrieval, and drafting prep.
- We narrowed the build to a single case-assistant workflow: structured intake, source-grounded document retrieval, draft assembly, and lawyer review before anything left the building.
- We added practical controls the team could defend: audit trails, escalation rules, confidence flags, and a simple operator console so the product could be tuned without engineering drama.
Closed Loop
What changed once the facts were in
- The startup moved from vague 'AI for lawyers' language to one clear workflow with an owner, controls, and a believable rollout path.
- Lawyers spent less time on low-value intake and first-pass prep, while keeping sign-off where it belonged.
- The product story became sharper too: not a magic robot lawyer, but a practical matter assistant that saved qualified time without losing traceability.
Engagement Shape
Which package fit the case
Operating-Memory Retainer
A workflow-tied retainer for clients or partners with a deployed AI system that needs evaluation, changes, provider/model swaps, governance updates, and new workflow expansion.
View packageOpen a Case
If you have a specialist team doing expert work by hand, start with the workflow that is expensive, repetitive, and easiest to keep under human review.
Share the workstream, pressure point, and timeline. We will come back with a scoped recommendation within one business day.